When trying to access the menu from ISPF or TSO command, the system issues a system completion code = 0D3 with a reason code = 013.
This problem is commonly related to the SVC with OM Spool.
For example you may be using an old version of the SVC (program ESFSVC in the OM Spool load library), or the SVC number is already used, or it is not of the expected type 4.
In the ESFPARM, check which SVC number that is being used; there are two possible parameters - SVCCODE or ESRCODE; if ESRCODE is coded then the SVCCODE specification is ignored.
Check if the SVC is loaded dynamically by OM Spool at startup or if it was pre-loaded into the PLPA during IPL.