EDAA reports errors while trying to retrieve an instance (where dmctl has no problem): MsaError - Msa Get Instance Operation Error. Type: UnitaryComputerSystem::AU-PSS-WLC-01 . Caused by: No such property: StackTraceUtils for class: com.emc.msa.dmt.dmpool

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


EDAA reports errors while trying to retrieve an instance (where dmctl has no problem):

<inst:Code>4002</inst:Code>
<inst:CodeString>msa.get.instance.operation.error</inst:CodeString>
<inst:ErrorMessage>Msa Get Instance Operation Error. Type: UnitaryComputerSystem::<instance name> . Caused by: No such property: StackTraceUtils for class: com.emc.msa.dmt.dmpool.MSADMTContext</inst:ErrorMessage>

Environment

VMware Smart Assurance - SMARTS

Resolution

Restart the domain service

Additional Information

This issue came up from a custom application that uses the EDAA API; and is repeatable from the command line (using 'curl').