Approving Ideas from Ideas List Change Partition to System

Products

• CLARITY PPM FOR ITG
• CLARITY PPM FEDERAL
• Clarity PPM SaaS - Application
• Clarity PPM On Premise

Issue/Introduction

Steps to Reproduce:

1. Have an environment with some partitions
2. Create a project, once created go to Team Tab --> Participants 
3. Add these 2 new users created in step #1 as participants only 
4. Go to Collaboration Tab --> Action Items 
5. Click on 'New' button 
6. Complete Subject and assign only to user1 and click on 'save & return' button 
7. Login with user1 and you will see the action item in organizer, just logout without answer it 
8. Login with user2 administrator this time, go to project, collaboration tab --> action items 
9. With this new user, we will see the active action item there, if we do click in the URL, we will get message error instead of access as happened in previous releases

Actual Result: Partition attribute is changed to System

Expected Result: Partition attribute should not be changed

 

 

Cause

Caused by CLRT-79246

Environment

Release: ESPCLA99000-14.3-Clarity-Extended Support Plus
Component:

Resolution

This is fixed in PPM 14.4

For lower releases please see workaround below:

Approve ideas from Properties (Edit View)
OR 
Approve it via process with system action