Email notification to endpoint owner

Products

• CA Virtual Privilege Manager
• CA Privileged Identity Management Endpoint (PIM)
• CA Privileged Access Manager (PAM)

Issue/Introduction

Question:

I need to notify the owner (a user or a mail distribution list) when an account is used (check-in, check-out). 

I already use notifications of the idmmanage URL templates to send notifications to PIM admin but I need to notify each owner and not the PIM admin only.

 

Environment:

Privileged Account Manager 12.8

 

Answer:

You would have to edit the email templates (for instance: C:\jboss-4.2.3.GA\server\default\deploy\IdentityMinder.ear\custom\emailTemplates\completed\CheckOutAccountPasswordEvent.tmpl) and replace the line:

_cc = "" ; 

with: 

_cc = _eventContextInformation.getPrimaryObjectAttribute("OWNER_INFO", "") + "@youremail.domain"; 

Save the change, perform a check-out on any account, and the endpoint’s owner should receive the email notification.

 

Additional Information:

For further details about setting up email notifications please refer to PIM 12.8 Bookshelf, specifically on: Implementation Guide › Installing the Enterprise Management Server › How to Install the Enterprise Management Server Components › Advanced Configuration › Setting Up Email Notifications for Events

Environment

Release: ACP1M005900-12.8-Privileged Identity Manager
Component: