SMARTS NPM: Why isn't the OSPFNeighborRelationship Down event generated?
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SMARTS NPM: Why isn't the OSPFNeighborRelationship Down event generated?

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Article ID: 331779

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Updated On:

Products

VMware Smart Assurance

Environment

VMware Smart Assurance - SMARTS

Resolution

For the OSPF to generate an OSPFNeighborRelationship down event, either the NeighborState1 or NeighborState2 have to be in a non-established state. If the NeighborState1 and/or NeighborState2 are  UNKNOWN , the OSPF domain will not generate a down alarm because UNKNOWN state is a default state which sometimes can be caused by SNMP failures, error cases or device not reachable cases.

When two ends of a relationship (EndPoints / NeighborState) is UNKNOWN, the OSPF domain manager cannot generate an alarm.  This behavior cannot be changed.

Please consider the following as reason of why the EndPoints/NeighborState can be UNKNOWN:

SNMP might be unresponsive resulting in the endpoint state being UNKNOWN.
OSPF Traffic has not started can result in endpoint state being UNKNOWN
UNKNOWN is a startup state thus we do not generate events on.
Device being unreachable can result endpoint state being UNKNOWN

Additional Information

This is different from generating false OSPFNeighborRelationship Down events when one end of the neighbor is no longer valid and when the topology has duplicate IP in the neighbor relationship.