Memory and processor components are not discovered for a device, even though the device is certified

Products

• VMware Smart Assurance
• Network Observability

Issue/Introduction

Device certified in Smarts IP is not fully discovered in the Smarts IP topology

Device is not showing any memory and processor components in Smarts IP topology

Environment

SMARTS - All supported releases

Resolution

To address this issue, do the following:

1. Run the following command from the Smarts IP installation directory:

<SMARTS_IP>/bin/dmctl -s <DOMAIN> getInstances InCharge_Feature

2. Check if you have the following feature listed:

Feature-Host-Resources

 

3. Open the Smarts IP discovery.conf configuration file for editing in sm_edit as follows:

<SMARTS>/bin

sm_edit ../conf/discovery/discovery.conf

4. Ensure that HostResourcesEnabled is set to TRUE in the discovery.conf configuration file as follows:

# HostResourcesEnabled

# Enables or disables host resources discovery and monitoring:

#

#  Default Value = TRUE

#

HostResourcesEnabled = TRUE

5. Save and close the discovery.conf configuration file.