Siteminder Webagent configuration wizard failed to detect the IIS / Apache running on the Windows server
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Siteminder Webagent configuration wizard failed to detect the IIS / Apache running on the Windows server

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Article ID: 33176

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Updated On:

Products

CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) CA Single Sign-On

Issue/Introduction

Siteminder Webagent configuration wizard failed to properly detect the IIS or the Apache web server running on the Windows server.

Environment

Release: 12.x - Windows Webagent versions

Cause

For Apache, Siteminder Webagent configuration wizard is checking for the ServerRoot registry key entry from the following registry path:

  • 64-bit Apache 2.0: HKEY_LOCAL_MACHINE\SOFTWARE\Apache Group\Apache\<version>
  • 32-bit Apache 2.0: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Group\Apache\<version>
  • 64-bit Apache 2.2/2.4: HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundation\Apache\<version>
  • 32-bit Apache 2.2/2.4: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Apache\<version>

(NOTE: If pre-compiled Apache is installed through console, it may not prompt user to input Apache installation directory path and registry key is not be created with the installation.)

For Oracle HTTP Server, Siteminder Webagent configuration wizard is checking for the ORACLE_HOME registry key entry under the sub-folders from the following registry path:

  • 64-bit OHS: HKEY_LOCAL_MACHINE\SOFTWARE\ORACLE
  • 32-bit OHS: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ORACLE

For IIS, SiteMinder Webagent configuration wizard is checking for MajorVersion from the following registry path:

  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W3SVC\Parameters

Resolution

For Apache, create the registry entry accordingly, referencing the Apache root folder.

e.g: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Apache\X.X.XX\ServerRoot = C:\Program Files\Apache Software Foundation\ApacheX.X\

Update Apache installation directory path in httpd.conf file and re-run the Siteminder Webagent configuration wizard.

For IIS, ensure the registry key path and key exist and are set to match the version of IIS that is installed.

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