Smarts IP: Discovery of the pending list never starts; Discovery status not updating on pending discovery; The command line "sm_tpmgr -s --discover-pending" also does not start discovery of pending list
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Smarts IP: Discovery of the pending list never starts; Discovery status not updating on pending discovery; The command line "sm_tpmgr -s --discover-pending" also does not start discovery of pending list

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Article ID: 331696

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Symptoms:


The pending list is never cleared throughout the day. Starting a discovery- doesn't work.  The command line "sm_tpmgr -s --discover-pending" also does not start discovery of pending list, confirmed via log file by absence of discovery information.

Devices can be discovered by right clicking on it and starting a discovery.

Environment

VMware Smart Assurance - SMARTS

Resolution

Before discovery is initiated licenses are checked, if the expected license keys are missing then discovery will not be started.

In one case feature AP_AP_CNT, wireless access point device count, was not available despite the wireless feature being enabled.