Discovery of the pending list enrolled devices does not start

Products

• VMware Smart Assurance
• Network Observability

Issue/Introduction

Symptoms:

• The pending list is never depleted throughout the day. Smarts DMAC is set for running the pending list every hour.
• We can remove a device from the list, but right clicking on it, and starting a discovery- doesn't work. 
• The command line "sm_tpmgr -s --discover-pending" also does not start discovery of pending list, confirmed via tailing the domain log.
  
  

Environment

All Supported Smarts releases

Cause

The default parameters were being used in /etc/security/limits.conf. 

Resolution

Please discuss with your Server team to increase the user-based limits in Linux the following lines were added/changed in /etc/security/limits.conf:

Syntax: <domain>  <type>  <item>  <value>
smarts hard nofile 65534
smarts soft nofile 65534
smarts hard nproc 65534
smarts soft nproc 65534