Unable to read configuration. Try again later
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Article ID: 331328
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Updated On: 03-12-2025
Products
VMware Smart Assurance
Issue/Introduction
This Article explains about the Cisco IOS router configuration reads "Unable to read configuration. Try again later."
Cause
The Cisco IOS router was out of memory or otherwise busy when the pull occurred.
Resolution
To resolve this issue, you must create a custompackage for the VoyenceControl CiscoIOSRouterPrompts.xml file on every device server.
To create a custompackage for the VoyenceControl CiscoIOSRouterPrompts.xml file, do the following:
- Source /etc/voyence.conf as follows: . /etc/voyence.conf
- Use the following command to create a custompackage directory structure for the file to be edited as follows:
mkdir -p $VOYENCE_HOME/custompackage/pkgxml/CiscoIOSRouter
- Use the following command to copy the file to be changed into this new directory as follows:
cp $VOYENCE_HOME/package/pkgxml/CiscoIOSRouter/CiscoIOSRouterPrompts.xml $VOYENCE_HOME/custompackage/pkgxml/CiscoIOSRouter
- Edit line 38 in the CiscoIOSRouterPrompts.xml file to match the following:
<Expr><![CDATA[Invalid input"^%"[Dd]uplicate"Bad mask"Unable to read configuration.\s+Try again later]]></Expr>
- Save and quit the CiscoIOSRouterPrompts.xml file as follows: :wq!
- Restart the voyence service as follows: /etc/init.d/voyence restart
Additional Information
$VOYENCE_HOME refers to the home directory of VoyenceControl, typically /opt/voyence.
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