Smarts NCM: Cisco 1841 routers showing 1 card instead of 2; The number of cards showing available in Smarts for the Cisco 1841 Router is incorrect
book
Article ID: 331285
calendar_today
Updated On:
Products
VMware Smart Assurance
Issue/Introduction
Symptoms:
Smarts is giving incorrect data (Cards) for Cisco 1841 routers. If the router has 2 cards, Smarts always shows just 1 card and not 2. This behavior was found for more than 4000 devices.
Environment
VMware Smart Assurance - NCM
Resolution
A fix has been created for this issue. Please download and install DSR 20 Hotfix 3.