Smarts NCM: Cisco 1841 routers showing 1 card instead of 2; The number of cards showing available in Smarts for the Cisco 1841 Router is incorrect
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Smarts NCM: Cisco 1841 routers showing 1 card instead of 2; The number of cards showing available in Smarts for the Cisco 1841 Router is incorrect

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Article ID: 331285

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Symptoms:




Smarts is giving incorrect data (Cards) for Cisco 1841 routers. If the router has 2 cards, Smarts always shows just 1 card and not 2. This behavior was found for more than 4000 devices.

Environment

VMware Smart Assurance - NCM

Resolution

A fix has been created for this issue.  Please download and install DSR 20 Hotfix 3.