VoyenceControl: Cisco ASA and FWSM devices discover as device class Generic rather than Cisco PIX

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:




Cisco ASA and FWSM devices discover as device class Generic rather than Cisco PIX

Environment

VMware Smart Assurance - NCM

Cause

SNMP credentials were supplied for discovery while the Generic device class is enabled
SNMP credentials cannot be used to discover ASA or FWSM devices since these devices provide a very limited SNMP mib, which cannot be used by VoyenceControl to determine if the device is unique

Resolution

To resolve this issue, the following steps will need to be taken within VoyenceControl.

 

1. Completely remove these devices that were discovered as Generic
    
2. Open up the saved Auto Discovery configuration used to originally discover these devices
3. 1. If Single Device Auto Discovery was used then open this window and proceed to step 3
       
4. Go to the Credentials tab and either remove or do not supply SNMP credentials so that only Account and Privilege credentials have been supplied
    
5. Rerun this discovery job