Smarts NCM 9.4: How to change the IP address of a Application Server(AS), Device Server(DS), and/or Reporting Server?

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


How to change the IP address of a Smarts NCM Application Server(AS), Device Server(DS), and/or Reporting Server.

Smarts NCM 9.4 installed and running, but the IP address needs to be changed.

Environment

VMware Smart Assurance - NCM

Resolution

To change IP addresses of Smarts NCM Application Server, Device Server, and/or Reporting Server, please perform the following steps depending on your Smarts NCM environment.

IMPORTANT! To complete the following procedure, root or administrator access is required to the Smarts NCM server(s).

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Change IP address of APPLICATION SERVER (AS):
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1. Stop all the services:
service vcmaster stop
2. Replace the IP(s) in the /etc/hosts file
3. Replace the IP(s) in $VOYENCE_HOME/ncmcore/webapps/voyence/powerup.jnlp of application server and the reporting server
Example:

<property name="jnlp.server_ip" value="NEW IP"/>

4. Run commands:
source /etc/voyence.conf
cd $VOYENCE_HOME/cgi-bin

5. Run command:
./cflist.cgi > output

If the remote Device Server IP address has changed also, perform step 6 and step 7 below (If not, skip steps 6 and 7)
6. Edit output file and replace the IP(s) of the device server(s)
7. Run:
./cfwrite.cgi < output

8. Replace the IP address of the Reporting server in Database server conf file:
$VOYENCE_HOME/db/controldb/data/pg_hba.conf

9. Replace the IP of the Application server in Database server:
$VOYENCE_HOME/db/controldb/data/postgresql.conf

10. Restart the services:
service vcmaster start

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Change IP address of DEVICE SERVER (DS):
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1. Stop all the services:
service vcmaster stop

2. Replace the IP(s) in the /etc/hosts file
3. Replace the IP(s) of the application server in $VOYENCE_HOME/data/devserver/master.addr
4. Remove the .rhttps under the $VOYENCE_HOME/data directory
5. Restart the services
service vcmaster start

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Change IP address of REPORTING SERVER:
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1. Stop all the services:
service httpd stop
service tomcat stop

2. Replace the IP(s) in the /etc/hosts file.

3. Replace the IP(s) of the application server in $VOYENCE_HOME/web/conf/web.properties
4. Restart the services:
service httpd start
service tomcat start