Smarts NCM: How do I adjust/configure the NCM 9.4 console timeout period?

Products

• VMware Smart Assurance

Environment

VMware Smart Assurance - NCM

Resolution

How to change the NCM 9.4 console timeout period?

Please perform the following steps on the Application Server. 

1. Log into the CLI
2. source /etc/voyence.conf
3. Go to $VOYENCE_HOME/ncmcore/conf/ directory and edit web.xml
   •  vi $VOYENCE_HOME/ncmcore/conf/web.xml
4. Search for "Default Session Configuration"
   • On the line of <session-timeout>60</session-timeout>  Change the "60" to your desired time out. This is in minutes 
5. Save and exit the file. 
6. make sure the ownership is root:voyence. 
7. We also need to edit the system-config.xml 
   • vi $VOYENCE_HOME/ncmcore/webapps/ncm-webapp/WEB-INF/classes/system-config.xml
8. Search for "com.powerup.configmgr.server.security.login.authentication_cache_timeout"
   • On the line of <defaultValue>3600</defaultValue> Change the "3600" to your desired time out. This is in seconds. 
   • NOTE: The timeout set in web.xml (in minutes) must be equal to the timeout set in system-config.xml (in seconds). 
9. Save and exit the file. 
10. make sure the ownership is root:voyence
11. Restart the NCM server for changes to an effect. 
    • service vcmaster restart
12. Completely close out of all NCM console connections and open a new connection and download a new Java client to see the reflected changes.