Smarts NCM: When performing an IOS upgrade push an error was seen in the GUI: An unexpected problem has occured.

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


Clicking on details shows the following:

java.rmi.MarshalException: MarshalException; nested exception is: 
    org.jboss.invocation.JBossLazyUnmarshallingException: getArguments failed
    at org.jboss.ejb.Container.invoke(Container.java:1135)
    at sun.reflect.GeneratedMethodAccessor539.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)
    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)
    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)
    at org.jboss.invocation.unified.server.UnifiedInvoker.invoke(UnifiedInvoker.java:232)
    at org.jboss.remoting.ServerInvoker.invoke(ServerInvoker.java:967)
    at org.jboss.remoting.transport.socket.ServerThread.completeInvocation(ServerThread.java:791)
    at org.jboss.remoting.transport.socket.ServerThread.processInvocation(ServerThread.java:744)
    at org.jboss.remoting.transport.socket.ServerThread.dorun(ServerThread.java:586)
    at org.jboss.remoting.transport.socket.ServerThread.run(ServerThread.java:234)
Caused by: org.jboss.invocation.JBossLazyUnmarshallingException: getArguments failed
    at org.jboss.invocation.MarshalledInvocation.getArguments(MarshalledInvocation.java:513)
    at org.jboss.ejb.Container.invoke(Container.java:1059)
    at sun.reflect.GeneratedMethodAccessor539.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)
    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)
    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)
    at org.jboss.invocation.unified.server.UnifiedInvoker.invoke(UnifiedInvoker.java:232)
    at org.jboss.remoting.ServerInvoker.invoke(ServerInvoker.java:967)
    at org.jboss.remoting.transport.socket.ServerThread.completeInvocation(ServerThread.java:791)
    at org.jboss.remoting.transport.socket.ServerThread.processInvocation(ServerThread.java:744)
    at org.jboss.remoting.transport.socket.ServerThread.dorun(ServerThread.java:586)
    at org.jboss.remoting.transport.socket.ServerThread.run(ServerThread.java:234)
    at org.jboss.remoting.MicroRemoteClientInvoker.invoke(MicroRemoteClientInvoker.java:218)
    at org.jboss.remoting.Client.invoke(Client.java:2084)
    at org.jboss.remoting.Client.invoke(Client.java:879)
    at org.jboss.invocation.unified.interfaces.UnifiedInvokerProxy.invoke(UnifiedInvokerProxy.java:184)
    at org.jboss.invocation.InvokerInterceptor.invokeInvoker(InvokerInterceptor.java:416)
    at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:248)
    at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:61)
    at org.jboss.proxy.ejb.SecurityContextInterceptor.invoke(SecurityContextInterceptor.java:64)
    at org.jboss.proxy.SecurityInterceptor.invoke(SecurityInterceptor.java:68)
    at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:112)
    at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:101)
    at com.sun.proxy.$Proxy21.scheduleJob(Unknown Source)
    at com.powerup.configmgr.client.app.scheduler.cmds.SubmitJobCmd.execute(SubmitJobCmd.java:69)
    at com.powerup.configmgr.client.mvc.ClientEvent.execute(ClientEvent.java:196)
    at com.powerup.configmgr.client.mvc.ClientEvent.executeCmds(ClientEvent.java:184)
    at com.powerup.configmgr.client.mvc.awt.ClientController.processClientEvent(ClientController.java:391)
    at com.powerup.configmgr.client.mvc.swing.JClientController.processClientEvent(JClientController.java:212)
    at com.powerup.configmgr.client.mvc.swing.JClientController$WeakSwingWorker.construct(JClientController.java:135)
    at com.powerup.configmgr.client.mvc.swing.SwingWorker.run(SwingWorker.java:249)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.io.InvalidClassException: com.powerup.common.service.OsImageRepository; local class incompatible: stream classdesc serialVersionUID = -7298257372089322398, local class serialVersionUID = 5068766986784082252
    at java.io.ObjectStreamClass.initNonProxy(ObjectStreamClass.java:617)
    at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1622)
    at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1517)
    at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1771)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java:370)
    at java.util.ArrayList.readObject(ArrayList.java:771)
    at sun.reflect.GeneratedMethodAccessor368.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1017)
    at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1893)
    at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1798)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
    at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1990)
    at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1915)
    at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1798)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java:370)
    at java.util.HashMap.readObject(HashMap.java:1184)
    at sun.reflect.GeneratedMethodAccessor541.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1017)
    at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1893)
    at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1798)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
    at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1990)
    at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1915)
    at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1798)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java:370)
    at java.util.ArrayList.readObject(ArrayList.java:771)
    at sun.reflect.GeneratedMethodAccessor368.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1017)
    at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1893)
    at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1798)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1350)
    at java.io.ObjectInputStream.readArray(ObjectInputStream.java:1706)
    at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1344)
    at java.io.ObjectInputStream.readObject(ObjectInputStream.java:370)
    at org.jboss.invocation.MarshalledValue.get(MarshalledValue.java:91)
    at org.jboss.invocation.MarshalledInvocation.getArguments(MarshalledInvocation.java:509)
    at org.jboss.ejb.Container.invoke(Container.java:1059)
    at sun.reflect.GeneratedMethodAccessor539.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    at org.jboss.mx.interceptor.ReflectedDispatcher.invoke(ReflectedDispatcher.java:157)
    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:96)
    at org.jboss.mx.server.Invocation.invoke(Invocation.java:88)
    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:264)
    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:668)
    at org.jboss.invocation.unified.server.UnifiedInvoker.invoke(UnifiedInvoker.java:232)
    at org.jboss.remoting.ServerInvoker.invoke(ServerInvoker.java:967)
    at org.jboss.remoting.transport.socket.ServerThread.completeInvocation(ServerThread.java:791)
    at org.jboss.remoting.transport.socket.ServerThread.processInvocation(ServerThread.java:744)
    at org.jboss.remoting.transport.socket.ServerThread.dorun(ServerThread.java:586)
    at org.jboss.remoting.transport.socket.ServerThread.run(ServerThread.java:234)

Environment

VMware Smart Assurance - NCM

Resolution

The Stack trace contains the following information and which is due to the customer trying to use the client which got initiated through old jars whereas the server is using a new jar compiled using 2 different JDK versions.

Caused by: java.io.InvalidClassException: com.powerup.common.service.OsImageRepository; local class incompatible: stream classdesc serialVersionUID = -7298257372089322398, local class serialVersionUID = 5068766986784082252

Clearing the java client cache on the client resolves the issue.

If the problem persists, please follow the steps outlined in KB 485380.