Getting "HTTP Status 500 - java.lang.StingIndexOutOfBoundsException: String index out of range: 5" Error after successfully logging into the Device Driver Tool (DDT)
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Article ID: 331174
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Updated On:
Products
VMware Smart Assurance
Issue/Introduction
Customers might experience the following error after successfully logging into the Device Driver Tool and clicking "To proceed, click here to continue":
"HTTP Status 500 - java.lang.StingIndexOutOfBoundsException: String index out of range: 5"
Environment
NCM 10.x
Resolution
To resolve the issue please do the following:
Log into CLI of the Application Server as Root.
Set the variable by running the following command:
source /etc/voyence.conf
Navigate to the following directory:
$VOYENCE_HOME/custompackage/ddtDrivers/beans
Remove the _.qadd file by running the following command: