Customers will not able to log into Cisco CatOS devices and will experience the following error messages in the session and commmgr logs:
/telnet#1: RCV-1007>% Authentication failed.
DASL: termLogin: WARNING - Telnet No Login or Device Prompt detected
It will appear to the customer that NCM is providing the wrong password to the Cisco CatOS device.
VMware Smart Assurance NCM 10.X
NCM is looking to match "Username" as the login prompt with no compensation for upper case letter in the first position . The Cisco CatOS uses "username" as the login prompt as shown below:
RCV-1007>username:
Do the following below steps to resolve the problem.
Source /etc/voyence.conf
$VOYENCE_HOME/custompackage/pkgxml/CiscoCatOSSwitch/
cp $VOYENCE_HOME/package/pkgxml/CiscoCatOSSwitch/CiscoCatOSSwitchPrompts.xml $VOYENCE_HOME/custompackage/pkgxml/CiscoCatOSSwitch/CiscoCatOSSwitchPrompts.xml
vi $VOYENCE_HOME/custompackage/pkgxml/CiscoCatOSSwitch/CiscoCatOSSwitchPrompts.xml
<Expr><![CDATA[ ?Username ?:|[Ii][Dd]:]]></Expr>
<Expr><![CDATA[ ?[Uu]sername ?:|[Ii][Dd]:]]></Expr>