Smarts NCM jobs such as config pulls are not running but instead remain listed as Queued for Execution.
Error seen in Smarts NCM syssyncm.log:
Connection Error: SSL certificate check failed: Certificate verification fail - self signed certificate in certificate chain the certificate chain could be built up using the untrusted certificates but the root could not be found locally.
To address this issue, run the Smarts NCM cert_hash.pl script aganist the new voyenceca.crt file to generate the new hash key. This can be done as follows:
$VOYENCE_HOME/conf/CA
ls -lrt
perl cert_hash.pl voyenceca.crt
ls -lrt
again and you should see the new hash key generated with the new date.