Recover Lockbox passphrase
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Recover Lockbox passphrase

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Article ID: 331050

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

How to Recover Lockbox passphrase if user have forgotten or lost it in NCM.

Environment

NCM - 10.1.x

 

Resolution

  • Log into the CLI as root on your Application Server.
  • Run source /etc/voyence.conf to set environmental variable.
  • Run $VOYENCE_HOME/tools/passphrase/decrypt.sh.
  • It will require the sysadmin login and password. (Please see below)

  • Utility will display Lockbox Passphrase.