VoyenceControl: Why do I receive an "Invalid Mechanism Unspecified" error when pulling certain devices?

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


Why do I receive an "Invalid Mechanism Unspecified" error when pulling certain devices?

Pull of device configurations fails with the following error:

The selected mechanism does not support pull.
ERR:Invalid Mechanism Unspecified

Environment

VMware Smart Assurance - NCM

Cause

These devices do not have the proper In-Band Communcation mechanism configured, or not do not have a mechanism configred at all

Resolution

 

To resolve this issue, the following steps need to be taken within VoyenceControl.

1. Right-click on one of these devices in the network view and go to Properties
2. Click on the Communication tab
3. Observe what mechanism is configured here under Communications > In-Band > Management > Mechanism
4. Click on the Update Credentials button to change this mechanism to one that the device will accept