Smarts NCM: When starting vcmaster the controldaemon and sshdeamons dont start with message [FAILED]

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


NCM GUI will not load

Controldaemon and sshdaemon services wont start when /etc/init.d servicename is run

Also service vcmaster restart fails to start the services

Environment

VMware Smart Assurance - NCM

Cause

Issue was caused by changes to /etc/hosts file which NCM uses for name lookups

Resolution

In the etc/hosts file the 127.0.0.1 address did not point to the localhost, once this was fixed the services started

Additional Information

The following was seen in the deamon.log file:

2016-01-17 21:10:34,464 ERROR [java.rmi.ConnectException] (main) RNDSystemException thrown java.rmi.ConnectException: Connection refused to host: 10.2.125.56; nested exception is:java.net.ConnectException: Connection refused In server.log file, ncm-as did not start properly.

Reason: java.io.IOException: Failed to bind to server socket: tcp:/SERVERNAEM:61616 due to: java.net.BindException: Cannot assign requested address