Cannot connect to the Smarts NCM database because the password is unknown.
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Cannot connect to the Smarts NCM database because the password is unknown.

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Article ID: 330892

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Cannot connect to the Smarts NCM database because the password is unknown.

Environment

NCM - 10.1.x

Resolution

  1. Login to NCM Application Server (AS) as 'root' user.
  2. Set environmental variable as source /etc/voyence.conf.
  3. Navigate to $VOYENCE_HOME/tools
  4. Run java NCM -x $VOYENCE_HOME which will give DB's Password.
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