Reprotect fails with the error: VR synchronization failed for VRM group: Remote group is in passive replication state
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Reprotect fails with the error: VR synchronization failed for VRM group: Remote group is in passive replication state

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Article ID: 330788

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms:
When running vSphere Replication, you experience these symptoms:
  • Reprotect operations fail
  • The vSphere Web Client produces an error similar to:

    VR synchronization failed for VRM group test-group-clone-vr. Remote group 'GID-a4d0ec17-78c6-454f-9cc9-fbd37e544fff' is in passive replication state.
     
  • In the vmkernel.log file, located at /var/log/, from the ESXi host running the virtual machine at the Disaster Recovery (DR) site, you see entries similar to:
     
    YYYY-MM-DD TIME.629Z cpu9:3108530)Hbr: 1064: Failed to find NetWorker for groupID=GID-c49da1ea-f4b1-4546-bf82-c52539d1cc89
    YYYY-MM-DD TIME.631Z cpu20:9450)WARNING: Hbr: 534: Connection failed to 10.100.10.95 (groupID=GID-c49da1ea-f4b1-4546-bf82-c52539d1cc89): Timeout
    YYYY-MM-DD TIME.631Z cpu20:9450)WARNING: Hbr: 4322: Failed to establish connection to [10.100.10.95]:31031(groupID=GID-c49da1ea-f4b1-4546-bf82-c52539d1cc89): Timeout
    YYYY-MM-DD TIME.642Z cpu20:8212)WARNING: Hbr: 534: Connection failed to 10.100.10.95 (groupID=GID-c49da1ea-f4b1-4546-bf82-c52539d1cc89): Timeout
    YYYY-MM-DD TIME.642Z cpu20:8212)WARNING: Hbr: 4322: Failed to establish connection to [10.100.10.95]:31031(groupID=GID-c49da1ea-f4b1-4546-bf82-c52539d1cc89): Timeout


Cause

This issue occurs if synchronization between the DR site to the Primary site does not occur or is blocked.

Resolution

To allow synchronization to occur, ensure that outbound traffic from port 31031 on the ESXi host at the DR site is unobstructed. After the port is correctly configured synchronization data should flow as normal.

For more information on port requirements in vSphere Replication, see:
 


Additional Information

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