LM to LM synchronization error Alarm

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VMware NSX

Title: LM to LM synchronization error
Event ID: lm_to_lm_synchronization_error

Alarm Description

Purpose: Synchronization between remote locations failed for more than 15 minutes.
Impact: In this scenario, no stretched configuration data will be transferred between remote locations.

VMware NSX-T Data Center
VMware NSX

Steps to Resolve

For NSX 3.x and higher

Recommended Action:

Resolve the connection problem between the sites.

Invoke the NSX CLI command get site-replicator remote-sites to get connection state between the remote locations. If a remote location is connected but not synchronized, it is possible that the location is still in the process of leader resolution. In this case, wait for around 10 seconds and try invoking the CLI again to check for the state of the remote location. If a location is disconnected, try the next step.
Check the connectivity from Local Manager (LM) in the current location to the LMs in remote location via ping. If they are not pingable, check for flakiness in WAN connectivity. If there are no physical network connectivity issues, try the next step.
Invoke the NSX CLI command set debug to enable debug mode.
Invoke the NSX CLI command get site-replicator remote-sites Record the master controller UUID for the remote site from the results.
Invoke the NSX CLI command get cluster status. In the result, locate the Group Type labelled as 'CONTROLLER' and correlate the controller UUID from the previous command's output to determine the IP of the master controller for the remote site
Restart CCP service on this appliance using following command.

/etc/init.d/nsx-ccp restart

4. If issue persists after the restart, proceed to next step.

5. Repeat the above step on the remote site.

Maintenance window required for remediation? No

If these steps do not resolve the issue:

From the Global Manager UI:

thumb_up Yes

thumb_down No