error in delta sync Alarm

Products

• VMware NSX

Issue/Introduction

Event ID: error_in_delta_sync

Alarm Description

• Purpose: This alarm is raised for error in delta sync
• Impact: NSX IDFW may miss some directory group/user updates.

Environment

VMware NSX-T Data Center

Resolution

Steps to Resolve

For 3.1.0 and higher

Recommendation

• Check if there are any LDAP server connectivity alarms.
• Find the error details in /var/log/syslog. Search for text: Error happened when synchronize LDAP objects around the alarm trigger time.
• Check with AD administrator if there are any recent AD changes which may cause the errors.

Maintenance window required for remediation? No

 

Additional Information

API Guide: https://developer.vmware.com/apis/1583/nsx-t#api
Admin Guide: https://docs.vmware.com/en/VMware-NSX/4.1/administration/GUID-281FD887-8AB2-4D4D-841E-DF02065F3E97.html