Latency metrics are not populating for LM remote sites.

Products

• VMware NSX

Issue/Introduction

• In the LM UI under System > Location Manager on the Local Manager shows Remote Locations' Latency as N/A and Status as Not Available

• Running the following command shows some sites as disconnected or connected but not syncing:

nsx-site-05-lm> get site-replicator remote-sites
Mon Aug 05 2023 UTC 13:00:52.821
Site ID Site Name Status
<site-02-uuid> nsx-site-02-lm disconnected
<site-03-uuid> nsx-site-03-lm synced
<site-01-uuid> nsx-site-01-lm disconnected
<site-04-uuid> nsx-site-04-lm connected but not syncing

• You observe the below logs:

yyyy-mm-ddThh:mm:ss INFO nsx-rpc:CCP-AphProvider-<uuid-02>:user-executor-0
   ClientHandshakeState 32394 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] Initiating version
   check to <uuid-01> for site <site-04-uuid>

yyyy-mm-ddThh:mm:ss INFO Owl-worker-6 SiteSyncManager 9394 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] Received update before cluster version change.
yyyy-mm-ddThh:mm:ss INFO Owl-worker-6 SiteSyncManager 9394 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] Received update after cluster version change.

yyyy-mm-ddThh:mm:ss INFO nsx-rpc:CCP-AphProvider-<uuid-01>:user-executor-3 ClientHandshakeState 32394 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] Initiating version check to <uuid-03> for site <site-04-uuid>
yyyy-mm-ddThh:mm:ss INFO nsx-rpc:CCP-AphProvider-<uuid-02>:user-executor-0 ClientHandshakeState 32394 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] Initiating version check to <uuid-03> for site <site-04-uuid>


yyyy-mm-ddThh:mm:ss INFO nsx-rpc:CCP-AphProvider-<uuid-01>:user-executor-3 SiteSyncManager 3532 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] Remote site added <site-04-uuid> with APH [<uuid-04>, <uuid-05>, <uuid-06>]
yyyy-mm-ddThh:mm:ss INFO nsx-rpc:CCP-AphProvider-<uuid-01>:user-executor-3 SiteSyncManager 3532 - [nsx@6876 comp="nsx-controller" level="INFO" subcomp="sitesync"] State for site <site-04-uuid> is CLOSED

 

Environment

VMware NSX-T Data Center 3.2.2

Cause

New federation sites cannot sync with the local site after the local site is upgraded

Resolution

This issue is fixed in VMware NSX-T Data Center 3.2.3

Workaround:
Restart the controller service on the affected LM using the below command on the LM CLI as root user:

/etc/init.d/nsx-ccp restart