Tier1 gateway failover alarm

Products

• VMware NSX

Issue/Introduction

Title: Alarm for high_availability.tier1_gateway_failover
Event ID: high_availability.tier1_gateway_failover
Alarm Description

• Purpose: To inform users a tier1 service router has state changed on edge. It may not mean service router has an issue. Please check events from syslog around the time of failover.
• Impact: Failover could be triggered by various factors, including peer state. If state change is expected, traffic should be picked up by the active service router.

Environment

VMware NSX-T Data Center

Resolution

Steps to resolve
For 4.1.0 and higher

Recommendation Action:

• Check the events from syslog to identify why the node is down
• Invoke the NSX CLI command `get logical-router ` to identify the tier1 service-router vrf ID. Switch to the vrf context by invoking `vrf <id> ` then invoke `get high-availability status` to determine the service that is down.

Maintenance windows required for remediation: ? No

Additional Information

API Guide: https://developer.vmware.com/apis/1583/nsx-t#api
Admin Guide: https://docs.vmware.com/en/VMware-NSX/4.1/administration/GUID-FBFD577B-745C-4658-B713-A3016D18CB9A.html