Alarm for Compute Manager lost connectivity
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Alarm for Compute Manager lost connectivity

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Article ID: 330477

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Updated On: 01-09-2025

Products

VMware NSX

Issue/Introduction

Title: Alarm for Compute Manager lost connectivity

 

Event ID: infrastructure_service.compute_manager_lost_connectivity

 

Added in release: 4.1.2

Alarm Description
  Purpose: Connection status of a Compute Manager is DOWN.
  Impact: There can be following impact.

  1. NSX inventory of Host and Cluster will not get synced from Compute Manager server. 
  2. Deploy and delete of NSX manager VM, Edge VM, Service VM using NSX manager will be impacted.
  3.  Preperation of new Transport Node will be impacted.
  4.  Realization of NSX segment backed by VDS will be impacted.

Environment

VMware NSX-T Data Center

Cause

NSX manager cannot connect with respective Compute Manager. This can happen because of any of following reasons.

  1.   Compute Manager server is not rechable from NSX manager over required TCP ports.
  2.   Compute Manager server certificate is not valid.
  3.    Compute Manager has become unregistered.

Resolution

Resolution:
 Visit System-> Fabric -> Compute Managers in UI. Check for errors present on connection status or registration status. Perform action as mentioned in error to resolve.

Maintenance window required for remediation : No

Is there a way to Work Around: No

Additional Information