Update failure of a vCenter NSX-v Edge Cluster

Products

• VMware NSX

Issue/Introduction

This article provides information on how to cleanup NSX Edge VMs in cases when the Update operation fails for the vCenter NSX Edge Cluster.

Symptoms:
When a previous Update operation has failed:

• You cannot start a new Update operation.
• Triggering a new Update operation fails with the below error:

Operation not allowed for NSX Edge cluster of Cluster 'domain' in 'UPDATE_FAILED' state.

Environment

VMware NSX for vSphere

Resolution

This is a known issue. Currently, there is no resolution.

For NSX-v environments impacted by this, please open a Case with Broadcom Support.