Back End Pool Members Do Not Show At Status
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Back End Pool Members Do Not Show At Status

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Article ID: 330211

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Updated On:

Products

VMware NSX

Issue/Introduction

When using "Select an Object Type" for a backend Pool Member on the NSX Load Balancer, you see these symptoms:

  • There is no status on the pool member.
  • the status for the Pool is always UP.

Environment

VMware NSX Data Center for vSphere 6.x

Cause

This issue occurs because VMware tools is not installed on the Guest Operating system.

Resolution

To resolve this issue, VMware tools needs to be added to the guest.

Workaround:
To work around this issue, if you are unable to add VMware tools to the Guest OS, use the IP address of the virtual machine instead of selecting it as an object.