You do not have permissions to view this object or this object does not exist while using SSO Administrator account in 6.5 Web Client.

Products

• VMware vCenter Server

Issue/Introduction

• While logging into Web Client as SSO Administrator, you see error message :

            You do not have permissions to view this object or this object does not exist

• In the %ALLUSERSPROFILE%\VMWare\vCenterServer\logs\vsphere_client_virgo.log file, you see entries similar to:

     at com.purestorage.FlashArrayDataAdapter.processQuery(Unknown Source)
     at com.purestorage.FlashArrayDataAdapter.getData(Unknown Source)
     at com.vmware.vise.data.query.impl.DataAdapterUtil.getDataFromAdapter(DataAdapterUtil.java:218)
     at com.vmware.vise.data.query.impl.DataAdapterUtil.getResultFromAdapter(DataAdapterUtil.java:175)
     at com.vmware.vise.data.query.impl.DataAdapterUtil.access$000(DataAdapterUtil.java:42)
     at com.vmware.vise.data.query.impl.DataAdapterUtil$1.call(DataAdapterUtil.java:81)
     at com.vmware.vise.data.query.impl.DataAdapterUtil$1.call(DataAdapterUtil.java:78)
     at com.vmware.vise.util.concurrent.ExecutorUtil$2.call(ExecutorUtil.java:654)
     at com.vmware.vise.util.concurrent.ExecutorUtil$ThreadContextPropagatingTask.call(ExecutorUtil.java:957)
     at com.vmware.vise.data.query.internal.profiling.MdcAwareExecutorService$1.call(MdcAwareExecutorService.java:148)
     at java.util.concurrent.FutureTask.run(FutureTask.java:266)
     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
     at java.lang.Thread.run(Thread.java:745)

     [yyyy-mm-ddT] [INFO ] -0:0:0:0:0:0:0:1-9090-exec-7 xxxxxxxx 1000xx 2000xx org.testhost.MessageBrokerHandlerAdapter Channel       endpoint received request.
     [yyyy-mm-ddT] [ERROR] datapool-781 xxxxxxxx 1000xx 2000xx storage dataAdapterUtils Failed to retrieve permissions                   com.xxx.xml.internal.ws.xxx.ServerSOAPFaultException: Client received SOAP Fault from server: A general system error occurred: Authorize Exception Please see         the server log to find more detail regarding exact cause of the failure.
     at com.xxx.xml.internal.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:178)

 

 

Resolution

To resolve the issue, remove vCenter plugin information from Pure Storage server management portal.