Cloud Director service does not start due to cassandra Error

Products

• VMware Cloud Director

Issue/Introduction

What to do when Cloud Director service doe not start due to cassandra Error.

Symptoms:

Cloud Director service does not start due to cassandra Error

Cause

Cloud Director service is unable to start because it requires a working cassandra server.

Resolution

To resolve this error, make sure that the Cassandra server(s) are running and reachable from the vCD cells. 

Workaround:

If we have removed the Cassandra servers and aren't able to restore that connectivity to vCD we can remove the Cassandra server configuration so that vCD does not look for them during the service start up process. 

To remove cassandra configuration from Cloud Director:

/opt/vmware/vcloud-director/bin/cell-management-tool cassandra --clean

Additional Information

Impact/Risks:

Will need to remove cassandra configuration from Cloud Director.