"The entity vCenter Server is busy completing an operation" error when refreshing storage policies in vCloud Director

Products

• VMware Cloud Director

Issue/Introduction

• Unable to refresh storage policies in VMware Cloud Director.
• You see the error:
  "The entity vCenter Server is busy completing an operation"
• Some of storage policies do not display correctly.

Environment

VMware Cloud Director 10.4.x

Cause

This issue occurs when vCloud Director is out of sync with vCenter Server and the information contained in the temporary inventory tables needs to be updated.

Resolution

The workaround for this issue requires modification of the Cloud Director database.

For assistance, contact Broadcom Support and note this Article ID (330112) in the problem description. For more information, see Creating and managing Broadcom support cases .