"The entity vCenter Server is busy completing an operation" error when refreshing storage policies in Cloud Director

Products

• VMware Cloud Director

Issue/Introduction

• Unable to refresh storage policies in VMware Cloud Director UI.
• You see the error:
  "The entity vCenter Server is busy completing an operation"
• Some of storage policies do not display correctly.

Environment

Cloud Director 10.x

Cause

• This issue occurs when vCloud Director is out of sync with vCenter Server and the information contained in the temporary inventory tables needs to be updated. 
• Storage policy Sync task is stuck for a prolonged period

Resolution

To resolve the issue Restart VMware Cloud Director Service 
If problem persist after the service restart, contact Broadcom Support and note this Article ID (330112) in the problem description. For more information, see Creating and managing Broadcom support cases .