Cloud Director root partition full due to hprof files

Products

• VMware Cloud Director

Issue/Introduction

How to free space due to disk being full from hprof files.

• Cloud Director cell root partition is full.
• Unable to access Cloud Director primary cell.

 

Environment

VMware Cloud Director 10.x

Cause

Java process can crash and create a memory dump as the hprof file.

Resolution

The files to delete will be in the following form:

/opt/vmware/vcloud-director/logs/java_pid****.hprof

Log in as the root user and use the following command to locate the hprof files:

find / -iname *.hprof

There are also cases where we find these hprof files included in the support bundles - vmware-vcd-support-###.tgz. If the support bundles are no longer needed, it is recommended to delete them.

Additional Information

Impact/Risks:

You may safely delete .hprof files with no impact to VCD. 

If you are working on a support ticket with VMware by Broadcom to troubleshoot crashing java processes, support may request your most recent .hprof files, in which case you may want to back up existing .hprof files, or only delete older .hprof files.