Editing a virtual machine immediately after connecting a client USB device results in an error
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Editing a virtual machine immediately after connecting a client USB device results in an error

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Article ID: 330020

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Editing a virtual machine immediately after adding a client-connected USB device produces the following error:

Cannot complete operation due to concurrent modification by another operation.

Adding a client-connected USB device causes the configuration of the virtual machine to change. However, the configuration change does not occur immediately after you add the client-connected USB device to the virtual machine. If you edit the virtual machine's properties to change the configuration, the error might appear.

 2020-05-28T13:47:31.729Z| vmx| I125+ Disconnect anyway and override the lock?
2020-05-28T13:47:31.729Z| vmx| I125: ----------------------------------------
2020-05-28T13:47:53.259Z| vcpu-0| I125: Tools: Tools heartbeat timeout.
2020-05-28T13:51:32.368Z| vmx| I125: Timing out dialog 67024721
2020-05-28T13:51:32.368Z| vmx| I125: MsgQuestion: msg.cdromdisconnect.locked reply=1
2020-05-28T13:51:32.368Z| vmx| I125: VigorTransport_ServerSendResponse opID=k77wvach-3169276-auto-1vxfi-h5:70183353-ca-01-b3-a9ef seq=1260902: Completed Disk
2020-05-28T13:51:33.278Z| vmx| I125: 
TOOLS Setting toolsVersionStatus = TOOLS_STATUS_UNMANAGED
2020-05-28T13:51:33.278Z| vmx| I125: Tools_SetVersionAndType did nothing; new tools version (10282) and type (4) match old Tools version and type
2020-05-28T13:51:34.229Z| vmx| I125: Guest: *** WARNING: GuestInfo collection interval longer than expected; actual=271 sec, expected=30 sec. ***

Resolution

After adding a client-connected USB device, change the configuration settings after one or more of the following occur:
  • The client-connected USB user interface shows that the device is connected.
  • The client-connected USB device is detected by the virtual machine's operating system.
  • The client-connected USB device is visible in the virtual machine's settings.


Select the Edit Settings for the VM
select the CD/DVD -  uncheck connected and connect at power on- 
select client device

Virtual machine configured for Client device