Unable to Deploy I4i Instance Type after Conversion from Trail to Paid Subscription
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Unable to Deploy I4i Instance Type after Conversion from Trail to Paid Subscription
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Article ID: 329754
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Updated On: 05-08-2025
Products
VMware Cloud on AWS
Issue/Introduction
You were previously setup using the Trial option for VMC, but has since converted to a paid subscription.
Attempting to deploy a VMC SDDC does not allow for selecting the i4i.metal instance type.
You receive a banner error relating to "The selected configuration is either unavailable or has some capacity restrictions"
Cause
The ORG properties are misconfigured for the ORG, blocking i4i.metal instance type deployments.
Resolution
Engage VMware Support and request the ORG properties be fixed.
Workaround:
Deploy the SDDC/Cluster using a different instance type.
Additional Information
Impact/Risks: You will be unable to deploy a new SDDC/Cluster using i4i.metal instance type. You will be able to deploy other instance types without issue.