[VMC on AWS] Skyline health on the vCenter Cloud gateway appliance displays an error for Skyline health "Unable to query vSphere health information. Check vSphere Client logs for details" .

Products

• VMware Cloud on AWS

Issue/Introduction

Symptoms:

•  When logging into the vCenter Cloud gateway appliance and navigating to the on-prem vCenter Skyline health displays "Unable to query vSphere health information. Check vSphere Client logs for details"
• Logging directly into the on-prem vCenter Skyline health is working.

Resolution

 

 This is expected behavior as the vCenter Cloud Gateway appliance is stripped down version of vCenter appliance,  and such services as skyline health do not work . 

Workaround:
Log directly into the on-prem vCenter to display the output for Skyline health