HCX - How to restart HCX Manager services.

Products

• VMware HCX

Issue/Introduction

Explain the steps to restart the HCX services from HCX UI and CLI.

After applying configuration changes in the HCX manager will require a restart of the services.

Environment

HCX

Resolution

To restart services (source and cloud):

• Using HCX Manager UI(Pre HCX 4.11):
  • Access HCX Manager on port 9443
  • Click the button to stop and restart the service once the option is available.
  • 
  •  Refresh the browser and confirm that the services are up and running.
    
    
• From HCX 4.11, the "Migration Planning Service" was introduced.
  • 
  • From the UI, Stop the Migration Planning Service before the Web Service and 
  • 
  • Start the Web Service before starting the Migration Planning Service. 
  • 

• Using CLI:
  • SSH HCX Manager
  • Use "admin" credentials to SSH into the HCX Connector or Cloud Manager and change the user to "root".
  • Restart the services as shown below:

    systemctl restart app-engine
    systemctl restart web-engine
    systemctl restart appliance-management

     
  • Validate that the services are running again.

    systemctl status app-engine
    systemctl status web-engine
    systemctl status appliance-management