How to restart HCX Manager services.

Products

• VMware HCX

Issue/Introduction

Explain the steps to restart the HCX services from HCX UI and CLI.

After applying configuration changes in the HCX manager will require a restart of the services.

Environment

HCX

Resolution

To restart services (source and cloud):

• Using HCX Manager UI(Pre HCX 4.11):
• Access HCX Manager on port 9443
• Click the button to stop and restart the service once the option is available

 

 Refresh the browser and confirm that the services are up and running.

•  From HCX 4.11, the "Migration Planning Service" was introduced.

• From the UI, Stop the Migration Planning Service before the Web Service and 

• Start the Web Service before starting the Migration Planning Service. 

Using CLI:

• SSH HCX Manager
• Use "admin" credentials to SSH into the HCX Connector or Cloud Manager and change the user to "root".
• Restart the services as shown below:

systemctl restart app-engine
systemctl restart web-engine
systemctl restart appliance-management

Validate that the services are running again.

systemctl status app-engine
systemctl status web-engine
systemctl status appliance-management