HCX All segments shown as "ineligible" for Cloud to Cloud Network Extension through HCX Cloud Manager UI in VMC
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HCX All segments shown as "ineligible" for Cloud to Cloud Network Extension through HCX Cloud Manager UI in VMC

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Article ID: 328967

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Updated On:

Products

VMware HCX

Issue/Introduction

Document known issue for Cloud to Cloud Network Extension service with HCX R142 in VMC.
That is an introduced problem in that service update as a results of an incomplete code fix.

Symptoms:
Attempting to perform a new network extension between two SDDCs in VMC, all segments show as "ineligible" with warning:
"Service mesh extension service does not support this DVS."



Cause

Mapping of eligible segments is inaccurate due to name mismatch for "nsxt-internal" in the transportZoneId field.

Resolution

Upgrade to service update R143 or latter.

Workaround:
None.

Additional Information

Impact/Risks:
Unable to perform new Cloud to Cloud network extensions after upgrading to service update R142.
Existing network extension are NOT impacted.
This affects HCX Cloud Managers in VMC only.