HCX - Site pairing disconnected with "Error queuing Job: Workflow ReplicationTransferJob"
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HCX - Site pairing disconnected with "Error queuing Job: Workflow ReplicationTransferJob"

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Article ID: 328966

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Updated On:

Products

VMware HCX

Issue/Introduction

Identify a known issue and provide resolution.

Symptoms:
Site pairing will become disconnected unexpectedly with the following UI error:



The issue may impact other jobs, like inventory sync for the Migration wizard:



Conditions can be identified via app.log with error:
Error queuing Job: Workflow ReplicationTransferJob/ReplicationTransferMobilityEventHandlerJob job (ab670cc3-b261-4e0f-925f-e592de8e8ba4 ) State:FAILED PrevState:RESTORE_REPLICATION_GROUP called by Service:ReplicationTransferService





Cause

An attempt to create a duplicated job reference between HCX Connector and Cloud Manager will block the process of queuing the job for execution, failing the workflow.
A failed workflow may block other depending workflows.

Resolution

The issue has been resolved in service update R147.

IMPORTANT: The condition must be cleared before attempting to upgrade the HCX Connector or Cloud Manager.
The new version will only prevent the issue from reoccurring.

Contact Global Support Services for assistance prior to upgrading.

Workaround:
None.
 


Additional Information

Impact/Risks:
Disconnected site pairing will block the execution of any configuration or migration workflows.
Active migration or configuration workflows when the issue occurs will fail and will have to be rescheduled.