To apply this workaround on vCenter Server 7.0, 6.7 and/or 6.5, stop the performance charts service and disable the automatic startup of the service on reboot.
Stop the Performance Charts Service in vSphere 6.5, 6.7, and 7.0For the vCenter Server Appliance 6.5, 6.7, and 7.0
- Connect the vCenter Server Appliance with an SSH session and root credentials.
- Stop the performance charts service:
/usr/lib/vmware-vmon/vmon-cli --stop perfcharts
- (Optional) Turn off the automatic startup of the service on reboot:
/usr/lib/vmware-vmon/vmon-cli --update perfcharts --starttype MANUAL
For vCenter Server 6.7 and 6.5 on Windows
- Log in as an administrator to the Windows machine.
- Open the command-prompt.
- Stop the performance charts service:
%VMWARE_CIS_HOME%/vmon/vmon-cli.exe” --stop perfcharts
- (Optional) Turn off the automatic startup of the service on reboot:
%VMWARE_CIS_HOME%/vmon/vmon-cli.exe -update perfcharts --starttype MANUAL
To revert the startup type of the performance charts service to the default behavior in vCenter Server Appliance 6.5, 6.7, and 7.0
- Connect the vCenter Server Appliance with an SSH session and root credentials.
- (Optional) Turn off the automatic startup of the service on reboot:
/usr/lib/vmware-vmon/vmon-cli --update perfcharts --starttype AUTOMATIC
- Start the performance charts service:
/usr/lib/vmware-vmon/vmon-cli --start perfcharts
To revert the startup type of the performance charts service to the default behavior in vCenter Server windows 6.7 and 6.5
- Log in as an administrator to the Windows machine.
- Open the command-prompt.
- (Optional) Turn off the automatic startup of the service on reboot:
%VMWARE_CIS_HOME%/vmon/vmon-cli.exe -update perfcharts --starttype AUTOMATIC
- Start the performance charts service:
“%VMWARE_CIS_HOME%/vmon/vmon-cli.exe” --start perfcharts
Alternative
Steps to apply workaround using vSphere Web client for 6.5 and 6.7
- Log in to vSphere Web client as administrator of the system.
- Navigate to the administration (Home) > system configuration (under deployment) > Services node.
- Navigate to the VMware Performance charts service on the left panel.
- Click the stop button. Check the summary page to confirm that the service changes from “Running” to “Stopped”.
- From the Actions, edit the startup type and set it to MANUAL.
Steps to revert the workaround using vSphere Web client
- Log in to vSphere Web client as administrator of the system.
- Navigate to the administration (Home) > system configuration (under deployment) > Services node.
- Navigate to the VMware Performance charts service on the left panel.
- From the Actions, edit the startup type and set it to AUTOMATIC.
- Click the start button. Check the summary page to confirm that the service changes from “Stopped” to “Running”.