Spectrum OneClick web page is not accessible

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

Spectrum OneClick web page is not accessible.

Environment

Spectrum OneClick installed on Windows

Cause

 
The Spectrum Tomcat service cannot bind to the port number defined in $SPECROOT/tomcat/conf/server.xml file because another application is using that port.
 
In the following entries of $SPECROOT/tomcat/logs/stdout.log file, there is a failure to bind on port 80:

Nov 03, 2015 5:40:10 PM org.apache.coyote.AbstractProtocol init
INFORMATION: Initializing ProtocolHandler ["http-bio-80"]
Nov 03, 2015 5:40:10 PM org.apache.coyote.AbstractProtocol init
GRAVE: Failed to initialize end point associated with ProtocolHandler ["http-bio-80"]
java.net.BindException: Address already in use: JVM_Bind <null>:80
 
Nov 03, 2015 5:40:10 PM org.apache.catalina.core.StandardService initInternal
SEVERE: Failed to initialize connector [Connector[HTTP/1.1-80]]
Caused by: org.apache.catalina.LifecycleException: Protocol handler initialization failed
Caused by: java.net.BindException: Address already in use: JVM_Bind <null>:80
 
The netstat shows that an application with PID=4 is using the port 80: 

netstat -abo | findstr 80
TCP 0.0.0.0:80      reticulum:0 LISTENING    4
TCP 127.0.0.1:8005 reticulum:0 LISTENING    4508
TCP [::]:80         reticulum:0 LISTENING    4
 
 

Resolution

One of the following can be used to resolve this issue:

1. Stopped and disabled the other application using http port 80

2. Configure the other application to use a different http port

3. Configure Spectrum OneClick to use a different http port