Some non-English keyboard layout keys do not work as expected in the VMware HTML Console 2.0
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Some non-English keyboard layout keys do not work as expected in the VMware HTML Console 2.0

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Article ID: 328776

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Updated On:

Products

VMware Cloud Director VMware vCenter Server VMware vSphere ESXi

Issue/Introduction

This is a list of non-English keyboard layout keys that do not work as expected in the VMware HTML Console 2.0.

Symptoms:
In the VMware HTML Console 2.0, some keys do not work in non-English keyboard layouts

Environment

VMware Cloud Director for Service Provider 8.10.x
VMware vCenter Server 6.5.x
VMware Cloud Director for Service Provider 8.0.x
VMware vSphere ESXi 6.5

Resolution

The following keys in the non-English keyboard layouts are not mapped correctly in a virtual machine. When you press the following keys with non-English Windows or Mac keyboard, the keys might not work, or a wrong key might be entered in the WebMKS console.

Japanese Windows Keyboard:

Firefox and Chrome
  • Application Key, PrtScrn, Scroll Lock, 半角/全角, 英数, 変換, 無変換, カタカナひらがな
  • \(ろ) when Kana is enabled
  • All keys in numeric keypad when Hiragana/Full-width Katakana/KANA is enabled
German (Germany) Windows Keyboard:

Firefox and Chrome
  • Application Key, PrtScrn, Scroll Lock keys
  • /, =, *, accented letters, all keys in numeric keypad when Caps Lock is enabled
  • Input ´, `, ^ twice or fourth
Firefox only:
  • y, # Keys
  • ´, ` Key and combinations e.g. Shift +´
Portuguese (Portugal) Windows Keyboard:
  • Application Key, PrtScrn, Scroll Lock keys
The following keys might not work in some type of Portuguese keyboard:
  • \, ', , +, ´, ç, º, ~, <, -, /, *, -, +, Num key 2 as Down Arrow/ Down Arrow Key
  • Keys input with Shift or Alt Gr
  • Accented letters
Firefox only:
  • F12
Italian Windows Keyboard:

Firefox and Chrome
  • Windows Key, Application Key, Left Arrow, End, F12 and PrtScrn, Scroll Lock keys
Firefox only:
  • \, y, à Keys
Spanish (Spain) Windows keyboard:

Firefox and Chrome
  • Application Key, PrtScrn, Scroll Lock keys
  • Accented letters when Caps Lock is enabled
Firefox only:
  • ´, Keys
Japanese Mac Keyboard:
  • =, _, F11, 英数, かな, Clear
  • All keys in numeric keypad when Hiragana/Full-width Katakana/KANA is enabled
Chrome only:
  • Need press Caps Lock twice to enable Caps Lock

German (Germany) Mac Keyboard:
  • ´,`, F11, Clear
  • 1,2,3,4,5,6,7,8,9,0,ß,´,+,#,;,:,_, when Caps Lock is enabled
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
Chrome only:
  • Need press Caps Lock twice to enable Caps Lock

Portuguese (Portugal) Mac Keyboard:
  • , ±, F11
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
The following keys might not work in some type of Portuguese keyboard:
  • \, ', , +, ´, º, ~, <, -, /, *, -, +
  • Keys input with Shift or Alt Gr
  • Accented letters

Italian Mac Keyboard:
  • à, CMD, F11, F12, Left Arrow, End, Clear
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
Chrome only:
  • Need press Caps Lock twice to enable Caps Lock

Spanish (Spain) Mac keyboard:
  • ´, , F11, Clear
  • All keys that are entered with Alt + in Mac keyboard
  • All keys that are entered with Right Option + Right Shift in Mac keyboard
Chrome only:
  • Need press Caps Lock twice to enable Caps Lock


To work around this issue, use the VMRC console.


Additional Information

For related information, see Issues with non-English US keyboard layouts with WebMKS Consoles in VMware vCloud Director (2145111).
Issues with non-English US keyboard layouts with WebMKS Consoles in VMware vCloud Director