Upgrading VM Virtual Hardware through Update Manager 6.x fails on Linux Virtual Machines

Products

• VMware

Issue/Introduction

Symptoms:

• You cannot scan VM's running Linux OS for Virtual Hardware upgrades.
• Running VMware Tools 10.1.0 or higher on Linux Virtual Machines
• When scanning Linux OS VM's for Virtual Hardware upgrades, you see the error in Webclient similar to:

The operation is not supported on the object.

• The /storage/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server-log4cpp.log file contains errors when scanning Linux VM's for Virtual Hardware upgrades similar to:

Task execution has failed: vmodl.fault.NotSupported

Resolution

This is a known issue affecting VMware Tools 10.1.0 and later on Linux Virtual Machines. This issue is being actively investigated. Currently, there is no resolution. To be alerted when this article is updated, click the subscribe button [cid:[email protected]] . For more information on KB subscription features, see the Knowledge Base Article FAQs: How to Subscribe to VMware Knowledge Base Articles (76417).

Workaround:
Currently, there is no workaround.