XCOMN1303 Operator request failed, Error code 1301 getting History records using GUI
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XCOMN1303 Operator request failed, Error code 1301 getting History records using GUI

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Article ID: 32857

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Updated On:

Products

XCOM Data Transport XCOM Data Transport - Windows

Issue/Introduction

I am doing a transfer with XCOM™ Data Transport® for Windows 11.6 and when I tried to do a Submit in the Get History Records tab to see the log of the output, I received error message: 

XCOMN3523E Meta Transfer interface error has occurred. Please see the log file for details. 
XCOMN1303 Operator request failed, Error code1301.

Environment

  • XCOM™ Data Transport® for Windows 11.6, 12.0
  • Windows 2008 R2
  • MySQL database
     

Resolution

Since a database is being used to store the XCOM history records, you must make sure that you have updated the existing XCOMHIST database using the supplied "histupdateDB.sql" file. The file will be found in the Config subdirectory where XCOM 11.6 was installed. 

When going to 12.0, if the trusted database schema for XCOM Data Transport for Windows does not upgrade automatically, follow this procedure to upgrade it manually. please see Upgrade the Trusted Database Schema Manually