Performing a command-line upgrade of the vRealize Operations 5.0 Appliance

Products

• VMware

Issue/Introduction

This article provides steps to upgrade the vRealize Operations Manager (formerly known as vCenter Operations Manager) 5.0 vApp from the command-line.

Symptoms:

Resolution

To upgrade the vRealize Operations Manager (formerly known as vCenter Operations Manager) 5.0 vApp from the command-line:

1. Before performing the upgrade, download the updated PAK file from VMware Downloads.
2. Use an SCP application to transfer the PAK update file to the UI virtual machine, preferably in the /tmp directory, using the admin account.
3. SSH into the UI virtual machine as the admin user account.
4. Run the command:
   
   cd /tmp
   
   
5. Make a backup copy of the PAK file using the copy (cp) command. Do not skip this step.
6. Run the command:
   
   vcops-admin update apply --file path_to_the_update_.PAK_file [--accept-eula] [--force]
   
   Notes:
7. • The upgrade runs in the background. To track the progress on the UI VM, run this command:
     
     tail -f /var/log/vmware/lastupdate.log
     
     
   • This command removes the PAK file from the system.
   • The values in the square brackets ([--accept-eula] and [--force] are optional.
   • • [--accept-eula] agrees to the EULA and suppresses the prompt during the upgrade
     • [--force] upgrades all files, even if they were up to date already. This may be used if a previous upgrade failed.

Additional Information

If any errors occur, file a Support Request. Run this command and provide the output to VMware Support:

vcops-admin diag-bundle

For more information on filing a Support Request, see Filing a Support Request in Customer Connect (2006985).

How to file a Support Request in Customer Connect