VMware vSphere Web Client server does not generate log files if a non-English language is selected during the VMware Web Client 5.x installation

Products

• VMware

Issue/Introduction

• You are unable to locate the VMware vSphere Web Client virgo logs
• The C:\ProgramData\VMware\vSphere Web Client\serviceability directory is missing
• The Web Client log bundle wizard does not contain any virgo logs

Note: For more information on the Web Client log file locations, see Location of vSphere Web Client service logs (2004090).

Resolution

This issue is resolved in vCenter Server 5.5 Update 3f, available at VMware Downloads.

To work around this issue, reinstall the Web Client service with English language selected.

 

Additional Information

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Additional Information

简体中文：如果在 VMware Web Client 5.x 安装过程中选择非英语语言，VMware vSphere Web Client 服务器不会生成日志文件