Why does my task name show up as the task's internal task ID when I save the project back from MSP to PPM?

Article Id: 32843

Status: Published

Updated On: 14-02-2018 08:20

Legacy Id: TEC1171573

Products:

CLARITY PPM FOR ITG , CA Project & Portfolio Management , CLARITY PPM FEDERAL , CA Project & Portfolio Management SAAS , STARTER PACK-CLARITY PPM

Issue/Introduction:

Question:

Why does my task name show up as the task's internal task ID number when I save the project back from MSP to PPM?

Answer:

If a task is added in MSP without a name, and saved back to PPM, PPM will change the name to the internal task ID, as task name is required in PPM. You will also see this if you add a blank task row in your MSP project with any tasks underneath it. A blank row is considered a real task but with no name.

It is best practice to create all tasks with names in MSP since task name is a required field in PPM, and a blank task name can cause unexpected issues such as names being changed to internal IDs when saving the project back to PPM.

Environment:

Release: ESPCLA99000-13.2-Clarity-Extended Support Plus
Component: