Symptoms:
- You see the error: An error occurred while starting service rhttpproxy
- Updating vCenter Server 6.0 U2 to 6.0 U3b fails with below error %TEMP%\vminst.log file
"Installation of component VMware vCenter Server failed with error code '3010'. Check the logs for more details."
- In the %TEMP%\vminst.log file, you see entries similar to: 2017-08-23 16:32:52.787+02:00| vcsInstUtil-5318198| I: wWinMain: Exe is told to run "Z:\vCenter-Server\Packages\vmware-vpxd.msi" with "ALLUSERS=1 ARPSYSTEMCOMPONENT=1 INSTALLPATH="C:\VMware\vCenter Server\" APPDATAPATH="C:\ProgramData\VMware\vCenterServer\" REINSTALLMODE=vemus VM_UPDATE=1" details 0 2017-08-23 16:33:55.908+02:00| vcsInstUtil-5318198| E: wWinMain: MSI result of install of "Z:\vCenter-Server\Packages\vmware-vpxd.msi" may have failed: 3010 (0x00000bc2) 2017-08-23 16:33:55.908+02:00| vcsInstUtil-5318198| E: LaunchPkgMgr: Operation on vmware-vpxd.msi appears to have failed: 3010 (0x00000bc2) 2017-08-23 16:33:55.908+02:00| vcsInstUtil-5318198| I: PitCA_MessageBox: Displaying message: "Installation of component VMware vCenter Server failed with error code '3010'. Check the logs for more details."
- Installation of the VMware vCenter server fails with 1603 error during an update from 6.0 U2 to 6.0 U3. In the run-updateboot-scripts.log file, you see entries similar to:
2019-05-31T13:14:56.619Z State for service rhttpproxy: STOPPED
Unable to start service rhttpproxy, Exception: {^M^M
"resolution": null,
"detail":
{
"args": [
"rhttpproxy"
],
"id": "install.ciscommon.service.failstart",
"localized": "An error occurred while starting service 'rhttpproxy'",
"translatable": "An error occurred while starting service '%(0)s'"
}
],
"componentKey": null,
"problemId": null
- Log file location %ProgramData%\VMware\CIS\logs\firstboot\
run-updateboot-scripts.log
2019-06-14 07:39:00.309-07:00| vcsInstUtil-13638470| I: UpdatePackageList: Disabling installation of package C:\Users\vmware\Downloads\VMware-VIMSetup-all-6.0.0-13638623\vCenter-Server\Packages\vmware-python.msi (ProductCode is different but ProductVersion is smaller than the one already on the system)
%TEMP%\vminst.log
2019-06-14 08:20:43.734-07:00| vcsInstUtil-13638470| E: wWinMain: MSI result of install of "C:\Users\vmware\Downloads\VMware-VIMSetup-all-6.0.0-13638623\vCenter-Server\Packages\vcsservicemanager.msi" may have failed: 1603 (0x00000643)
2019-06-14 08:20:43.734-07:00| vcsInstUtil-13638470| E: LaunchPkgMgr: Operation on vcsservicemanager.msi appears to have failed: 1603 (0x00000643)
2019-06-14 08:20:43.736-07:00| vcsInstUtil-13638470| I: PitCA_MessageBox: Displaying message: "Installation of component VCSServiceManager failed with error code '1603'. Check the logs for more details."