Installing vCenter Server 5.1/5.5 on a Windows Server 2012 R2 system fails after displaying the message: Installing Directory Service

Products

• VMware

Issue/Introduction

Symptoms:

• Cannot install vCenter Server 5.5 on a Windows 2012 R2 system.
• Cannot install vCenter Server 5.1 Update 1.x on a Windows 2012 R2 system.
• Installing vCenter Server 5.1 Update 1 or vCenter Server 5.5 on a Windows 2012 R2 system fails indefinitely after displaying the message:
  
  Installing Directory Service...
  
  
• The vminst.log file (located at %temp%) contain entries similar to:
  
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 --- CA exec: VMAdamInstall
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 Getting Property CustomActionData = 603;603;C:\Users\SSOADM~1\AppData\Local\Temp\{E1F05550-4238-4378-87F0-105147A251D9};C:\Windows\SysWOW64\;C:\Windows\system32\;C:\Windows\ADAM\
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 setupApp = [C:\Windows\system32\ocsetup.exe]
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 --- function: SetupComponentOnWindows
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 [C:\Windows\system32\cmd.exe /c start /w C:\Windows\system32\ocsetup.exe DirectoryServices-ADAM /passive /norestart]
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 Util_Launch::Wait: 1 Hide: 1 TimeOut: -1
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 Found "C:\Windows\system32\cmd.exe"
  VMware VirtualCenter-build-1312298: 09/11/13 17:48:02 Attempting to launch ["C:\Windows\system32\cmd.exe" /c start /w C:\Windows\system32\ocsetup.exe DirectoryServices-ADAM /passive /norestart]

• The vim-vcs-msi.log file (located at %temp%) contains entries similar to:
  
  MSI (s) (84:F4) [17:48:02:334]: Executing op: ActionStart(Name=VM_AdamInstall,Description=Installing Directory Services...,)
  Action 17:48:02: VM_AdamInstall. Installing Directory Services...
  MSI (s) (84:F4) [17:48:02:340]: Executing op: CustomActionSchedule(Action=VM_AdamInstall,ActionType=17409,Source=BinaryData,Target=VMAdamInstall,CustomActionData=603;603;C:\Users\SSOADM~1\AppData\Local\Temp\{E1F05550-4238-4378-87F0-105147A251D9};C:\Windows\SysWOW64\;C:\Windows\system32\;C:\Windows\ADAM\)

Cause

This issue occurs because vCenter Server 5.1 Update 1.x and vCenter Server 5.5 on a Windows Server 2012 R2 system is not supported. For more information, see Supported host operating systems for VMware vCenter Server installation (2091273).

Resolution

The following versions of vCenter Server now support the use of Windows Server 2012 R2 as the Host OS:

• vCenter Server 5.1 Update 2. For more information, see the vCenter Server 5.1 Update 2 Release Notes. You can download vCenter Server 5.1 Update 2 from VMware Downloads.
  
  
• vCenter Server 5.5 Update 1. For more information, see the vCenter Server 5.5 Update 1 Release Notes. You can download vCenter Server 5.5 Update 1 from VMware Downloads.

To resolve this issue, ensure that you are installing vCenter Server 5.1 Pre-Update 2 and vCenter Server 5.5 Pre-Update 1 on a supported operating system.

Supported operating systems for vCenter Server 5.1 Pre-Update 1 include:

• Windows Server 2003 Service Pack 2
• Windows Server 2003 R2
• Windows Server 2003 R2 Service Pack 2
• Windows Server 2008 Service Pack 2
• Windows Server 2008 R2
• Windows Server 2008 R2 Service Pack 1
• Windows Server 2012

Supported operating systems for vCenter Server 5.5 Pre-Update 1 include:

• Windows Server 2008 Service Pack 2
• Windows Server 2008 R2
• Windows Server 2008 R2 Service Pack 1
• Windows Server 2012

Additional Information

Windows Server 2012 R2 システムに vCenter Server 5.1 Update 1/5.5 をインストールしようとすると、「Installing Directory Service」というメッセージが表示されて失敗する
Supported host operating systems for VMware vCenter Server installation (including vCenter Update Manager and vRealize Orchestrator)
在 Windows Server 2012 R2 系统上安装 vCenter Server 5.1/5.5 时，在显示消息“正在安装目录服务”之后安装失败